With the technology from ShakeHands and order/customer servicing by the city partner, ShakeHands is poised to serve pet parents across India. ShakeHands will partner with a single strong retailer in each city, a retailer who is known for efficient customer service and logistics. The ShakeHands app, available for download on the app store and google play, is easy and convenient, making the ordering process very smooth.Īfter 6 years of successfully modelling e-commerce in a single city, ShakeHands has decided to extend its services to other major cities across Mumbai. The website provides pet parents comfort and convenience while shopping from amoungst a wide selection of products. However, the reach of physical stores is always limited to the local area and with the intention to service a larger customer base, ShakeHands launched its website in 2013. There are over 5,000 products available in each of the four physical stores – Tardeo, Colaba, Crawford Market and Goregoan. From a single store many years ago, it expanded to chain of pet stores across Mumbai retailing a wide range of pet foods, toys, products, accessories and articles. ShakeHands began its journey in the pet industry over 40 years ago.
